Terms and Conditions



Your use of our Services means that you accept and agree to abide by all our policies.

You can only use the Server for lawful purposes.

You will not use the Server in any way that infringes any law or regulation, view or infringes the rights of a third party, medications nor allow any other person to do so.

You will not post, here link to or transmit:

  • any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, blasphemous, profane or otherwise objectionable in any way;
  • any material containing a virus or other hostile computer program;
  • any material which constitutes, or encourages the commission of, a criminal offence or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction.

You will not send unsolicited bulk e-mail from our network.

You are not permitted to resell our service.

You will not employ programs which consume excessive system resources.

You are responsible for keeping backups of all your data stored on our server.

You will keep your username and password secure and notify us immediately of any unauthorised use of your account.

You or anyone using the account must at least be at least 18 years old.

Information on the Server is not represented by us, we give no guarantee that it is accurate and we will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for Services we provide.

We do not guarantee that the Server will be free from unauthorised users, hackers or corruption by virus.

We are under no liability for non-receipt or misrouting of email or for any other failure of email or damage to data or operations. We assume no responsibility for the deletion of or failure to store email messages.

We reserve the right to remove any material which we deem inappropriate from the Server without notice.

We may temporarily suspend Services for repair, maintenance or improvement without notice.

We may vary technical specifications of service for operational reasons.

We shall not be held liable for any loss or damages caused by the use or misuse, unavailability or removal of Services.

We may update our terms and conditions at any time.


You are required to have a valid email address registered on your account at all times. All invoices will be sent to your default email address unless an alternative is specified and acknowledged by us. Paper billing is available on request.

We will not provide any of your personal information to other companies or individuals without your permission. We reserve the right to email you information about enhancements to our systems and product offerings.

All invoices shall be paid within 30 days of invoice date.

If any invoice is not paid within 30 days from the date on the invoice we reserve the right to immediately suspend our Services until full payment is received. If such a suspension is imposed, you will be liable for a "reconnection" charge of £30. A Suspended period will last for a maximum of 30 days before your account is Terminated. Such Suspension or Termination does not relieve the Client of their obligation to pay any outstanding Charges and Legal action may be taken to recover any debt.

For as long as any sum due to us remains unpaid we shall be entitled to retain any property, owned by you or in your custody on our servers.

We will not be liable for any loss of data or emails due to account suspension.

All payments must be in UK Pounds Sterling. If any cheque from the Client is returned by the bank as unpaid for any reason the Client will be liable for an administration fee of £30

You continue to be liable to pay all charges which are due for Service during any period in which you do not comply with this Contract.

Additional bandwidth usage will be charged at current published prices.

We reserve the right to change our prices at any time


Initial Hosting contract shall commence when the link is first live to your site or other such point as requested by you.

Yearly Hosting contracts: Payment is due each anniversary year following the date the Services were established until closure notice is given.

You may cancel the Hosting Services at any time in writing, no refund will be given.

Website Design

If a project is delayed by the client (i.e. failure to supply details, content or lack of communication regarding design) beyond 90 days of commencement we reserve the right suspend or cancel the project and to charge for the developer’s time incurred.

Domain Name Registration

Domain Name Registration managed by us will be transferred free of charge where an account is paid in full. The transfer of Domain Name Registrations managed by us, on Suspended or Terminated accounts will incur an administration charge of £50 per registration.

Domain names are registered for the term provided by the registrar (e.g. 1 or 2 years) from the date instructed by the client, and will be automatically renewed unless we receive written notice of your intention to ‘not renew’ at least 60 days prior to the renewal date.


On Termination of our Services (either by us or your instruction), we shall be entitled immediately to block your Website, and to remove all data located on our server. We shall further be entitled to post such notice in respect of the non-availability of your Website as we think fit.


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